Terms of Use

1. Agreement

By downloading, installing, or using CloudLase ("the Software"), you agree to these Terms of Use. If you do not agree, do not use the Software. CloudLase is developed and operated by CloudLase ("we", "us", "our"), based in Australia.

2. License

We grant you a non-exclusive, non-transferable, revocable license to use the Software subject to these terms and your selected pricing tier.

• Free tier — You may import and play ILDA files, use the built-in simulator, connect one hardware DAC, and access basic projector calibration settings.
• Paid tiers — You may use all features of the Software, including the show designer, effects engine, performance mode, audio sync, live canvas, and multi-device output, as described on our website at the time of purchase.

Licenses are per-user. You may install the Software on multiple personal machines but may not share, resell, sublicense, or distribute license keys.

3. Beta Software

CloudLase is currently in beta. The Software is provided on an "as is" basis. Features may change, break, or be removed between updates. We make no guarantees of stability, uptime, or fitness for any particular purpose during the beta period.

Early Adopter beta licenses are lifetime licenses — you will retain access to the Software and all future updates at no additional cost, regardless of future pricing changes.

4. Payments & Refunds

Payments are processed securely via Stripe. All prices are listed in Australian Dollars (AUD) and include GST where applicable.

Due to the digital nature of the Software, we offer refunds at our discretion within 14 days of purchase if you have not activated a hardware device under your license. Once a device has been activated, the license is considered used and is not eligible for a refund.

5. Privacy & Data

CloudLase runs entirely on your local machine. We do not collect, transmit, or store your designs, audio files, workspace data, or laser output. Your creative work stays on your computer.

We collect the following limited data:

• License validation — Your license key is verified against our licensing server (Keygen.sh) on activation and periodically thereafter. This transmits your license key and a device fingerprint (hardware identifier).
• Crash reports — If enabled, anonymous error reports are sent to our error tracking service (Sentry) to help us fix bugs. These contain stack traces and system information but no personal data or workspace content. Crash reporting works offline — reports are cached locally and sent when internet is available. You can use the Software fully offline.
• Email — If you purchase a license or contact us, we store your email address for license delivery and support communication.

We do not sell or share your data with third parties. We do not use analytics or tracking on the desktop application.

6. Laser Safety

By using CloudLase with laser hardware, you acknowledge and agree to the following:

• You are solely responsible for the safe operation of your laser equipment. CloudLase is a control tool — it does not replace proper training, safety equipment, or regulatory compliance.
• Never expose eyes to direct or reflected laser beams. Even low-power lasers can cause permanent vision damage. Always use appropriate laser safety eyewear rated for your laser's wavelength and power.
• Audience scanning (directing laser beams into areas where people are present) is subject to strict regulations in most jurisdictions and requires professional variance approvals. It is your responsibility to understand and comply with all applicable laws and safety standards in your jurisdiction.
• Keep laser apertures above head height and ensure adequate exclusion zones. Never operate laser projectors at eye level.
• Know your hardware. Understand the power output, divergence, and classification of your laser projector. Operate within the rated specifications of your equipment.
• Use a hardware safety interlock (e-stop / kill switch) that can immediately cut power to the laser independent of any software.
• Software safety features are provided as a convenience and must not be relied upon as the sole safety mechanism. CloudLase includes scan safety settings (minimum shape size to prevent hot-dot burns) and configurable scan zones, but these are software-level protections and cannot substitute for proper hardware safety interlocks, physical barriers, and trained operators.
• Software bugs can cause hazardous output. As beta software, CloudLase may contain bugs that result in unexpected laser output including static beams, maximum-power points, or loss of blanking control. Always have a hardware e-stop within immediate reach.
• Comply with all applicable regulations including but not limited to IEC 60825, FDA/CDRH 21 CFR 1040, and your local workplace health and safety laws.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any injury, damage, or loss arising from your use of the Software or any laser hardware controlled by it. This includes but is not limited to:

• Eye injury or vision damage from laser exposure
• Property damage or fire caused by laser equipment
• Damage to laser hardware, DACs, or galvo scanners
• Loss of data, revenue, or business opportunity
• Regulatory fines or legal action resulting from non-compliant laser operation

The Software is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Our total liability to you for any claim arising from these terms shall not exceed the amount you paid for your license.

8. Acceptable Use

You agree not to:

• Reverse engineer, decompile, or disassemble the Software
• Redistribute, sublicense, or resell the Software or license keys
• Remove or circumvent any license validation or copy protection
• Use the Software to intentionally cause harm or damage
• Misrepresent your use of the Software (e.g., claiming compliance with safety standards when not compliant)

9. Intellectual Property

The Software, its source code, design, and documentation are the intellectual property of CloudLase. Your license grants you the right to use the Software, not ownership of it.

Content you create with CloudLase (laser shows, ILDA files, workspaces) is yours. We claim no ownership or rights over your creative work.

10. Termination

We may suspend or terminate your license if you violate these terms. Upon termination, you must stop using the Software and delete all copies. Sections 6 (Laser Safety), 7 (Limitation of Liability), and 9 (Intellectual Property) survive termination.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email to registered license holders. Continued use of the Software after changes constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

13. Contact

For questions about these terms, contact us at cloudlase.com/contact.